IMPORTANT NOTE: If you have not added custom headers to any of your tour templates, the Customization Default settings that you upload will apply to ALL YOUR E-TICKETS. Ensure you have uploaded a custom header to all of your templates (TEMPLATES >  CUSTOMIZATION > E - TICKET  HEADER).


STEP 1: 

 Login to EzTix


STEP 2:

Select the Global Event Management Tab on the right hand side of the menu.


STEP 3:

 Select the "Customization Defaults" tab on the left hand side of the account 


STEP 4:

 Select "Choose File" and upload a new header image based on the specs listed. You'll notice it's height is anywhere between 100-400 pixels, width is minimum of 890 pixels and the max file size is 100KB. 



STEP 5:

 Upload the header image based on the specs listed. 


STEP 6:

 If you wish to customize a footer image, this can be done just below the header customization of Ticket Page Header.


STEP 7:

Be sure to save any changes.


For further assistance please contact partnersupport@eztix.com or call us at 1-877-413-2488.