In brief: If one of your staff has lost their password, it's very simple to help them reset it. It is vital to the security of your account that all users have a unique password known only to them. The following article will outline how to send a password reset.
Login to the Eztix and Click on "GLOBAL EVENT MANAGEMENT"
Click on USER MANAGEMENT
Click on the CHANGE PASSWORD link beside the user in question.
This user will be sent an email, to their address on file, containing a link to our password reset form.
NOTE: If you have forgotten your password and are the only member on your account. Please email email@example.com or by calling 1-877-413-2488 and we can assist you.