In brief: Collect your guests first and last names and emails at the purchase process (Integrated Sales Process, Direct Link, Call Centre), not just the purchaser's. This will allow you to send out post event emails to all your guests and increase your reach.
- Only the purchaser's name and email is mandatory.
- The purchaser will be asked to opt in and will soft opt in guests if they provide their email addresses.
- If you currently use the check-in waiver or mobile check-in, your guests names and emails will populate in the booking information if it was entered at the purchase process and they will be given the opportunity to subscribe or unsubscribe should they wish.
ENABLING GUEST NAMES AND EMAILS
Select Templates tab
Once you are within Templates, select Edit Template
Select the Ticket Types tab on the left hand side of your screen
Scroll down to your ticket types and select Edit
Select Show Advanced Options
You'll then be able to select ON below Guest Names. Note: this can be disabled at any time.
For further assistance please contact firstname.lastname@example.org or call us at 1-877-413-2488.