In brief: Collect your guests first and last names and emails at the purchase process (Integrated Sales Process, Direct Link, Call Centre), not just the purchaser's.  This will allow you to send out post event emails to all your guests and increase your reach. 


NOTE:

  • Only the purchaser's name and email is mandatory. 
  • The purchaser will be asked to opt in and will soft opt in guests if they provide their email addresses.
  • If you currently use the check-in waiver or mobile check-in, your guests names and emails will populate in the booking information if it was entered at the purchase process and they will be given the opportunity to subscribe or unsubscribe should they wish. 

 

ENABLING GUEST NAMES AND EMAILS


STEP 1:

Select Templates tab


STEP 2:

 Once you are within  Templates, select Edit Template 


STEP 3:

Select the Ticket Types tab on the left hand side of your screen


STEP 4:

Scroll down to your ticket types and select Edit 


STEP 5:

 Select Show Advanced Options


STEP 6:

You'll then be able to select ON below Guest Names.  Note: this can be disabled at any time.


For further assistance please contact partnersupport@eztix.com or call us at 1-877-413-2488.