In brief: You may need to pull a sales report or larger report over an extended date range- in order to generate a large report without putting pressure on the server or causing you to wait several minutes while the system generates such information, we've created a system that allows you to pull such reports at a later date without any issues. 


STEP BY STEP:


STEP 1:

Generate any large report thought the GLOBAL EVENT MANAGEMENT> Sales and Reports tab in your account.


STEP 2:

Select Build Report next to the Sales Report option.

STEP 3:

The next screen will include a multitude of data to include in your report to customize it as you see fit.


STEP 4:

Once you have selected the specific data you wish to be contained in your report, select GO.

NOTE: If the file is too large to generate on screen or download right to your browser, it will become a "generated report", and you will be sent an email when the file is ready.


STEP 5:

Once you receive an email, click on the link to direct download the file right to your desktop.


STEP 6:

You can also view and download the generated report from your Generated Reports tab in your account for up to 30 days from the date of download. 


NOTE: To assist in the ease of reading your report, you can always refer to the LEGEND tab for clarity as to what certain fields mean, OR contact partnersupport@eztix.com for assistance in customizing, generating and reading your reports.


For further assistance please contact partnersupport@eztix.com or call us at 1-877-413-2488.