In Brief: All EzTix Tickets are compatible with Apple Wallet, and Ticket Buyers can easily add their tickets to Apple Wallet when viewing their tickets from any compatible device such as an ipod touch, ipad, and iphone. 


About the Apple Wallet E-Ticket:


The e-ticket and apple wallet pass pull the same information from the event that a regular e-ticket would. 

The apple wallet item is however a cleaner, consolidated version that is more user friendly and accessible. 


Apple Wallet Ticket: 



UPDATING ELEMENTS ON THE APPLE WALLET: 


Account Name:  The account name is your account name, as known in EzTix. In order to update this, please send an email to partnersupport@eztix.com requesting change of account/business name. 


Event Name: The event name will be your experience title. Simply access the Event through EVENTS or through TEMPLATES to update the title of your event. 


STEP 1:


STEP 2: 

If you or an Event Organizer select Event Details. 


If you are a Tour Operator select Edit Template > Template Detail

 


STEP 3:

Change the Event/Template Title.



Start Date and Time: The start date and time is updated in the event or experience details. 


STEP 1: Select Events or Templates and Select the Event you would like to update.


STEP 2: 

If you or an Event Organizer select Event Details. 


If you are a Tour Operator select Edit Template > Template Detail

 


Step 3: 

Update the date and time within the details




Ticket Type: the Ticket type is updated within Events > Templates> Ticket types. Simply click "Edit" to update the title of the ticket type. 


STEP 1: Select Events or Templates and Select the Event you would like to update. 


STEP 2: Select the Ticket Types tab


STEP 3: Scroll down to the ticket types and select "Edit" to update the title of the ticket type. 


Event Location: Event Location can be modified through the event or experience details. 


STEP 1:

STEP 2: 

If you or an Event Organizer select Event Details. 


If you are a Tour Operator select Edit Template > Template Detail

 



STEP 3: Scroll down to the Meeting Point section and update all location details; 

Event Customization Header: 



STEP 1: Access the Templates or Events tab from within the account and select the main event. 


STEP 2: Select the Customization tab


STEP 3:  Select the E-Ticket tab at the top of the screen and attach a new header file according to the specifications listed. 




Updating Background Color:


The Apple Wallet Pass's background color, in this example BLUE, is populated from the Event or Default (Account Level) Bar color settings. 


NOTE: This change will also change the colour of the bars on your ticket pages.


Follow these steps to update your Wallet Pass's background colour; 


STEP 1: 

Access the Templates or Events tab from within the account and select the main event. 


STEP 2: 

 Select the Customization tab


STEP 3: 

Scroll down to Link and Bar Colors and enter the hex code for the color in "Bar Color" 


For further assistance please contact partnersupport@eztix.com or call us at talkdesk1-877-413-2488.