When attempting to login to the EzScanner App the App closes before you are able to enter your credentials.


As outlined in the solution: Troubleshooting with the EzTix Scanner under the App Keeps Crashing? Section- the scanner requires a version update. Updates typically auto-update, however in this scenario a manual update is required to resolve the issue. To manually update the App please follow these steps:

  • Go into the DO NOT USE folder on the phone and find the Safari App
  • Type this URL: into the browser
  • Click on Download/Update App. 
  • The newest version of the App is 1.2.10.
  • The EzScanner will perform a quick update after which you can attempt to login to the App again.

For further assistance please contact or call us at 1-877-413-2488.