When attempting to login to the EzKiosk App on a POS unit the App closes before you are able to enter your credentials.
As outlined in the solution: Troubleshooting with the EzTix Scanner under the App Keeps Crashing? Section- like the scanner, the kiosk requires a version update. Updates typically auto-update, however in this scenario a manual update is required to resolve the issue. To manually update the App please follow these steps:
- Go into the DO NOT USE folder on the phone and find the Safari App
- Type this URL: https://www.eztix.co/backend.php/app-distribution/1 into the browser
- Click on Download/Update App.
- The newest version of the App is 2.3.12
- The EzScanner will preform a quick update after which you can attempt to login to the App again.
For further assistance please contact email@example.com or call us at 1-877-413-2488.